Customer Support Representative

Tech Support

Expert Guidance

Our clients are our number one priority, and the quality of our services prove just how committed we are to their success.

The costs for businesses in acquiring the necessary skill sets in house are often hard to justify. 

We aim to be your IT Support partner, offering quality and value for money. 

Fort.Solutions Ltd offers a complete ongoing IT Support service ​as part of an affordable monthly fee.

A few examples of what we can offer.

  • IT Help & Service Desk Support – Proactive monitoring, issue identification and fixing issues, quite often before the user realises there is an issue.

  • Onsite & Remote Support - we are also happy to provide priority & after hours support where needed.

  • Server Support – Proactive monitoring, back-up management & monitoring, routine maintenance to applications, email and remote access.

  • Next Generation IT Security - Virus & Malware Ransomware Protection with incident roll back.

Offered on an Ad Hoc Basis;

  • Networks – Planned installations, desk and office moves, cabling and hardware.

  • Consultancy – Professional, straightforward advice whatever your position. We can consult & help implement software, network infrastructure, cloud environments & other IT business solutions

  • PC repairs - Virus-protection and removal, upgrades and maintenance.